Wednesday, September 27, 2023

Fan Experience & Sales Fellow, Department of Athletics - HigherEdJobs

Fan Experience & Sales Fellow, Department of Athletics - HigherEdJobs

Fan Experience & Sales Fellow, Department of Athletics

Application Instructions:

External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.

Please add your cover letter and any other documents required for the position to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your cover letter and supporting documents. The My Experience page is the only opportunity to add your cover letter and supporting document attachments. You will not be able to modify your application after you submit it.

Current  Employees: Apply from your existing Workday account. Do not apply from the website. Log in to Workday. Click on the Career Worklet and select Find Jobs. Locate the position and click Apply. Update your Education and Job History. 
** Cover letter required for all positions and optional for facilities, campus services, and hospitality positions unless otherwise specified.

Job Description Summary
The Fan Experience Fellow is a full-time, 10-month position. The position will support an inclusive culture while focusing on building strong, positive relationships and an organizational structure that will support Athletics' strategic goals and initiatives, including providing the best fan experience in North Carolina and providing value to the University, Winston-Salem, and Triad communities.

Job Description

Essential Functions:
  • Assist the Fan Experience & Sales staff with the development and execution of marketing and sales plans for all 18 athletic programs.
  • Develop and execute traditional and grassroots marketing and sales plans for various sports.
  • Contribute to the development and implementation of marketing plans and concepts which will drive engagement and membership in the Screamin' Demon Student Rewards program.
  • Coordinate with the Fan Experience & Sales staff and local community organizations on the planning and preparation for special city-wide and university events.
  • Create select graphic and video assets for use in promoting athletic programs and special events. 
  • Assist with internet and social media advertising planning as well as email marketing initiatives. 
  • Ensure all assigned tasks are carried out in compliance with department, University, ACC, and NCAA rules and regulations.
  • Perform related duties as assigned.
Required Education, Knowledge, Skills, Abilities:

Education: Bachelor's degree in Public Relations, Marketing or related field. 

Experience: One Year of experience in fan experience, marketing, communications, public relations, live events or related field. 

Preferred Education, Knowledge, Skills, Abilities:
  • Willing to work in a team atmosphere where expectations are set and managed while giving staff flexibility to do their assigned task as both a leader and/or a follower.
  • Ability to work long hours including nights and weekends.
  • Proficient in Google Workspace.
  • Detail oriented for accuracy of data and information.
  • Highly organized and ability to balance multiple projects and deadlines.
  • Strong initiative to solve problems.
  • Extraordinary focus on customer service.
  • Excellent written and oral communication skills.
Accountabilities: 

Responsible for own work.

Additional Job Description

Time Type Requirement
Full time
Note to Applicant:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Wake Forest seeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate. In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on the basis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran status and encourages qualified candidates across all group demographics to apply. 


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